❓ Frequently Asked Questions

Find answers to common questions about using LookFor.

How do I report a lost item?

Log in to your account and create a Lost Item Report. Provide a description, location, date, and photo if available.

How do I report a found item?

Create a Found Item Report and surrender the item to the designated Admin Office for safekeeping.

How does AI image-text matching work?

LookFor compares report descriptions and uploaded images to identify possible matches between lost and found items.

How will I know if my item has been matched?

You will receive a notification through the system whenever a potential match is detected.

Where do I claim my item?

Matched items can be claimed through the Admin Office after ownership verification.

What proof is needed to claim an item?

You may be asked to present a School ID and describe unique characteristics of the item.

How long are unclaimed items kept?

Unclaimed items are typically stored according to school policy. Contact the Admin Office for the latest retention period.

Who can use LookFor?

LookFor is intended for students, faculty, staff, and authorized members of the STI College Novaliches community.